VALITIC Kojic Acid Dark Spot Remover Soap Bars with Vitamin C, Retinol, Collagen, Turmeric

Reveal Clear, Radiant Skin ✨

Struggling with dark spots, acne marks, or uneven skin tone?
This powerful Kojic Acid + Turmeric Soap is designed to visibly improve your skin and restore a natural glow.

🌿 WHY YOU’LL LOVE IT:

✔️ Helps reduce dark spots & hyperpigmentation
✔️ Improves skin texture & smoothness
✔️ Fades acne marks & blemishes
✔️ Evens skin tone for a brighter look
✔️ Deeply hydrates and nourishes skin

💧 POWERFUL INGREDIENTS:

• Kojic Acid – targets dark spots
• Turmeric – helps calm & brighten skin
• Vitamin C – boosts glow & radiance
• Retinol & Collagen – smoother, younger-looking skin
• Hyaluronic Acid – deep hydration
• Vitamin E, Shea Butter & Olive Oil – nourishes & protects

🧼 HOW TO USE:

1. Wet your skin with warm water
2. Apply soap and gently massage for 20–30 seconds
3. Rinse thoroughly

Use daily for best results.

⚠️ IMPORTANT:

• Patch test before use
• Avoid if allergic to ingredients
• Stop use if irritation occurs

At Grafolo, we are happy to offer FREE shipping on all orders.

Our goal is to provide a smooth and transparent shopping experience, from checkout to delivery. Please review the information below regarding order processing and shipping.

Order Processing Time

All orders are processed within 1–3 business days after being placed.
An order is considered dispatched once it has been handed over to the shipping carrier and is in transit to the delivery address provided at checkout.

During peak seasons, promotions, or holidays, processing times may extend up to 7 business days.

Estimated Shipping Times

Delivery times depend on your location and begin after the order has been dispatched.

Estimated delivery times by region:

• 🇺🇸 United States: 7–15 business days

• 🇨🇦 Canada: 8–18 business days

• 🇪🇺 Europe: 7–20 business days

• 🌍 Rest of the World: 10–25 business days

Please note that shipping carriers may experience delays during peak periods or holidays. International orders may also be subject to customs delays, which are outside of our control and may extend delivery times.

Order Changes & Accurate Shipping Details

Customers are responsible for ensuring that all shipping information is accurate and complete at checkout.

Incorrect or incomplete addresses may result in:

• Delivery delays

• Returned shipments

• Order cancellation

If our system detects an address issue, our support team may contact you via email within 3 business days to verify your details. If no response is received, we reserve the right to cancel the order.

If you notice an error in your shipping details, please contact us at support@grafolo.com within 24 hours of placing your order. While we will do our best to assist, we cannot guarantee changes once processing has begun.

Delayed Delivery

While we strive to deliver orders as quickly as possible, delays may occur due to factors beyond our control, such as:

• Weather conditions

• Carrier disruptions

• Customs inspections

• Address verification or payment issues

If any unexpected delays occur, we will notify you as soon as possible and provide updates whenever available.

Grafolo is not responsible for delivery delays caused by external factors and cannot guarantee exact delivery dates. However, we will always assist you to the best of our ability.

Lost or Stolen Packages

Once an order has been handed over to the shipping carrier, responsibility for delivery lies with the courier.

If your package is marked as delivered but not received, or appears to be lost or stolen, please contact us at support@grafolo.com and we will assist you in investigating the issue.

We may recommend contacting the courier directly to file a claim. In certain cases, a replacement may be offered depending on the situation.

Please note that Grafolo is not responsible for lost or stolen packages and these situations fall outside of our standard refund policy.

Shipping Policy Updates

Grafolo reserves the right to update or modify this Shipping Policy at any time without prior notice.

By placing an order with us, you agree to the terms outlined in this Shipping Policy, including any future updates. We encourage customers to review this page periodically for the most current information.

If you have any questions regarding shipping, feel free to contact us at support@grafolo.com.

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@grafolo.com.

Return address will be provided after the return request is approved.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@grafolo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@grafolo.com.